Once you have registered with the system, you will be able to place orders via our online catalogues to view items in the Reading Room or to request for research quality copies to be made on your behalf. We ask that you register for the following reasons:

1. Entering your personal information into the Aeon system means you will not have to supply the information when making future requests or when you renew your reader's ticket.
2. Having your contact details stored on Aeon allows Library & Archive staff to notify you promptly in case of an issue with your requests.
3. By specifying a username and password of your choice, you will have secure access to information about your requests. You will also be able to review a list of all the items you have requested in the past.
4. Royal Museums Greenwich (RMG) is committed to making its archive and library collections available for current use and enjoyment whilst balancing this with the responsibility of preserving its collections for future generations. As a result, we require a record of who has had access to particular items.

About your Username and Password

During registration, you will be asked to choose a username and password. You will use this username and password when logging on to the Aeon system in the future (e.g. when you place requests for collection items).

Username: Choose a username, such as your name, an abbreviation or an alphanumeric code. Your username can be a maximum of 50 characters long, but any characters are allowed. We do not recommend using your e-mail address as your username. If you forget your username, please contact the Caird Library via e-mail: aeon@rmg.co.uk.

Password: Choose a password, which must be at least 6 characters long and contain a capital letter and a number. We recommend you follow good online security practice and choose a password that is different from those you use to access other systems. Your password will be encrypted, so it remains secure. Only you will know your password. Should you need to re-set your password, please visit: https://archiveandlibrary.rmg.co.uk/aeon/.

Validating your registration

On your first visit to the Caird Library, please bring formal identification with you. To be issued with a reader's ticket, two forms of identification must be shown. One should give your name and signature (e.g. a bank / credit card or passport). The other should give your name and home address (e.g. a utility bill or driver's licence). A full list of accepted forms of identification can be seen during the registration process.

We do not need to check your identification if you only intend to place requests for our remote reprographics service.

After you have registered, you will have a period of one year to either visit the Library in person or to place a reprographics order. After one year, if you have not visited, your Aeon account will be deleted and you will need to re-register.

Access to the Collections

A full copy of the Caird Library and Archive's Access Policy can be consulted at: www.rmg.co.uk/collections/caird-library/register-to-visit.

Access to the collections of the Caird Library and Archive is subject to Data Protection regulations in cases where documents include personal data of a subject who is alive or likely to be alive (assuming a lifespan of 100 years). It is the responsibility of the reader to ensure their use of any information obtained from the Caird Library complies with the UK Data Protection Act, 2018. In some cases, access to records can only be considered upon completion of a "data subject" or "researcher access" form.

Copying from the Collections

Visitors to the Caird Library Reading Room may use their own cameras to photograph some items from the archive and library collections or use the document scanner provided to make copies, subject to document preservation restrictions. If you are not able to visit the Library, staff can create produce research quality scans on your behalf (subject to fees; maximum of 100 scans per person per month).

All copying from the Library and Archive collections is subject to the following conditions:

1. Copies made are only used for the purposes of non-commercial research or private study permitted under UK copyright law.
   For published works this means that you make a copy of a single article from a periodical or a reasonable proportion (to a maximum of 5% of the whole) of a published edition of a literary, dramatic or musical work, including any illustrations.
   For unpublished works this means you may make a copy without permission provided that the copyright owner has not prohibited copying.
2. It is the responsibility of the reader to ensure their copy does not infringe copyright law.
3. If you wish to reproduce copies for any purpose other than non-commercial research and education or private study please contact the RMG Picture Library (e-mail: pictures@rmg.co.uk) for advice. This includes publication (including publication online and via social media channels), exhibition, broadcast, or distribution via e-mail to multiple recipients.
4. Please ensure cameras are in "silent" and still photographic mode only and ensure that the flash is turned off.
5. Please follow the document handling guidance provided in the Reading Room.

Privacy notice

Royal Museums Greenwich will process your personal information according to the principles of the UK Data Protection Act, 2018. We will use the information to provide the service(s) requested and for reference purposes in order to help maintain the security of the collections. It may be shared with law enforcement agencies. The information you supply will be stored in an encrypted database on a remote server, operated by Atlas Systems.

Your data will be retained according to the following schedules, after which time your details will be deleted from the Aeon database:

• Caird Library three year reader's ticket holders: For as long as you hold a valid Caird Library three year reader's ticket and for a further period of seven years following the expiration of your reader's ticket.
• Remote reprographics customers: For a period of one year after your last request.
• Inactive accounts: For a period of one year from the date of registration if you do not visit the Caird Library or place a reprographics order.
• If you have a question about the way we handle your personal information please visit www.rmg.co.uk/privacy.

Declaration

By clicking the button marked First time users click here you acknowledge and agree to all of the Caird Library's rules and conditions of use and related policies and consent to the retention of your personal information as detailed above.